How much is a Luton Airport transfer?
Fares are fixed per journey and depend on vehicle, destination, luggage and collection time. Request a quote for your exact route — the price you're given is the price you pay.
How long does the journey take?
Central London is typically 60 to 80 minutes via the M1. Milton Keynes is closer at 30 to 40 minutes, and Cambridge around an hour. See the routes table above for your destination.
Do you track flights?
Yes, on every booking, from departure rather than landing. Early arrivals and delays adjust your pick-up automatically at no extra charge.
Is meet and greet included?
Yes, as standard. Your chauffeur waits inside the arrivals hall with a name board and handles your luggage from the moment you meet.
How much free waiting time do I get?
60 minutes on international arrivals, 30 minutes on domestic, measured from actual landing time. Departure collections include 15 minutes.
Can I book on behalf of someone else?
Yes. Give us the passenger's name and flight details, and we'll send confirmation to you both. This is common for PAs booking executive travel and for families arranging transfers for relatives.
Do you provide child seats?
Yes, free of charge as part of any private hire booking. Tell us each child's age and weight at booking so the correct UK-compliant seat is fitted before collection.
Are pets allowed?
Assistance dogs are always welcome. Other pets can usually be carried in a suitable carrier if arranged in advance.
Do you cover all London postcodes?
Yes, all of Greater London, plus Bedfordshire, Hertfordshire, Buckinghamshire, Essex, Surrey and Kent.
Can I pay by card?
Yes, along with bank transfer and corporate account invoicing. Confirm accepted card types with our team when booking.
Do you issue invoices?
Yes. VAT invoices are issued for all bookings, and corporate accounts receive consolidated monthly invoicing with travel reporting.
What happens if my flight is delayed?
Nothing you need to do. We track the flight and shift your collection time. Delay outside your control is never charged as waiting time.
What if my flight is cancelled?
Contact us when you know, or we'll contact you when tracking flags it. We'll rebook to your new flight or cancel — a cancelled flight is not treated as a no-show.
What vehicles are available?
Mercedes E-Class and S-Class, BMW 7 Series, Range Rover, Mercedes V-Class, Mercedes Jet Class, and Sprinter vans for larger groups on request — see the full fleet.
Can I cancel my booking?
Yes. Cancellation terms and notice periods are set out in your booking confirmation.
Do you offer return transfers?
Yes, and we recommend booking both legs together — it secures your vehicle for the return and keeps everything under one reference.
Can I make multiple stops?
Yes. Tell us at booking so additional stops are priced into your fixed fare rather than added afterwards.
Can I book at short notice?
We operate 24/7 dispatch and accommodate short-notice bookings subject to availability. For guaranteed vehicle choice, 24 to 48 hours ahead is better — and essential at peak holiday periods.
Do you cover airport-to-airport transfers?
Yes. Luton to Heathrow, Gatwick, Stansted and London City are all regular routes, commonly booked by passengers connecting between short-haul and long-haul flights.
Do you handle the airport drop-off charge?
Yes. Luton's Express Drop-Off fee is included in your fixed fare and handled by your chauffeur — you never deal with it.